New educational materials, data used to enhance diabetes care and education during COVID-19

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August 18, 2022
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The issuer:
Amos C, et al. P114. Presentation Location: ADCES22; August 12-15, 2022. Baltimore.
Disclosure: Amos does not report related financial disclosures.
BALTIMORE — Using new educational tools and data to identify people with diabetes who need education can help the health system address the shortage of diabetes care and education professionals during COVID-19, according to presenters. I was.

Charla Amos
“The Methodist Health System will utilize a multidisciplinary team, the Methodist Health System Diabetes Council, to assess reeducation opportunities and make design changes that reduce readmission rates. improve patient outcomes for glycemic episodes that may be viewed as serious harm by electronic clinical quality measures in CMS Comply with four care commitments: caring for patients, each other, ourselves, and the Methodist Health System is to do Charla Amos, MSN, RN, CDCESAn inpatient diabetes educator at Methodist Charlton Medical Center in Dallas told Healio.

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During the COVID-19 pandemic, the Methodist Health System had to adopt new teaching methods after three diabetes care and education professionals were absent from campus for one to three months due to illness. During this time, the Methodist Health System Diabetes Council was formed, creating a forum to support professionals in diabetes care and education. The council also included nurses, nutritionists, pharmacists, informatics specialists, hospitalists, primary care physicians and social workers. The group began meeting weekly on Zoom in September 2021 with the goal of building new infrastructure to support providers during the pandemic.
“Management recognized the impact of the unavailability of diabetes educators and saw an opportunity for the Methodist health care system to benefit. We can help the educators themselves,” said Amos.
At the annual meeting of the Association of Diabetes Care and Education Specialists, Amos and colleagues discussed several different steps the council has taken to streamline care in the health care system. An educational book was created. Living and thriving with diabetesThe book is destined for publication in May 2022 and is intended to provide staff with an easy-to-read resource when diabetes care and education professionals are unavailable.
The council also created the Methodist Health System Diabetes Readmission Rate Reporting Tool. The tool allowed providers to see if a patient had been readmitted with a diabetes diagnosis and had received diabetes education. Another new tool, the Glycemic Occurrences Dashboard, will help diabetes care and education professionals more easily identify trends within patient populations, look for opportunities to improve glycemic control, and provide data on staff training. became.
The Council also worked with the EPIC builder to follow CMS guidelines for data collection. This collaboration has enabled the health system to produce CMS-compliant reports on severe hyperglycemia and hypoglycemia cases.
Amos says the weekly Zoom meetings have helped staff members in many ways.
“We shared our patients’ experiences, which we all found to be valuable,” says Amos. “New team members provided us with learning skills to manage electronic media and data interpretation. Senior team members demonstrated knowledge of diabetes education and experience.
“We shared information, tools, affordable resources, food bank lists, and educational opportunities for patients and staff,” added Amos. “We have strived to provide educational presentations for both patients and staff. For staff, we offer learning opportunities via Zoom or our system-wide educational platform, Methodist University. It’s available on all campus intranets.”
Amos said staff will continue to evaluate data from the Diabetes Readmission Report, look for opportunities to revise the health system’s order set using the American Diabetes Association’s standards of care, and provide ongoing support to members of the Diabetes Council. I said that I plan a good education.
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